🚚 How Delivery Works at Nobinshop.com

At nobinshop.com, we aim to deliver your orders quickly and reliably, whether you’re in Dhaka or anywhere else in Bangladesh. We work with trusted courier partners like SteadFast, PaperFly, Sundarban Courier, SA Paribahan, and others to ensure your products reach you safely.

Delivery in Dhaka City

We deliver across Dhaka City mainly through SteadFast Courier, and in some cases, we may use PaperFly. Most Dhaka deliveries are completed within 24 to 72 hours after order confirmation.

• Free Delivery: If your order is over BDT 10,000 and under 2 kg, we offer FREE delivery in Dhaka.
• For orders that fall outside these criteria, delivery charges will be shown during checkout.

Office Pickup (Self Collection)

Want to pick up your order directly from our office? Sure! You’re welcome to do so between 10 AM to 7 PM (every day), but:

• Please call our support hotline at 01722-187726 to confirm stock availability before visiting.
• Office pickup is available only for eligible products and confirmed orders.

How Long Does Delivery Take?

Delivery times depend on your location. Here’s a general guideline:

Inside Dhaka:

• Typically delivered next day after order confirmation.
• In rare cases, it may take 2 to 3 working days, and we’ll notify you if there are delays.

Outside Dhaka / Nationwide:

• Orders outside Dhaka are usually delivered within 2 to 5 business days.
• Some remote areas or special items may take longer — but don’t worry, we’ll keep you updated.

⚠️ Orders placed before 5 PM are usually dispatched the same day. Orders placed after that will be dispatched the next working day.

Do You Charge for Delivery?

Yes, delivery charges apply depending on your location and order value.

Dhaka City:

• Orders above BDT 10,000 and under 2 kg – Free delivery.
• Otherwise, delivery charges will appear during checkout.

Nationwide (Outside Dhaka):

• Most deliveries cost BDT 100 to 150 depending on item size and weight.
• For larger or special items, delivery charges will be calculated and shown during checkout.

Can I Pick Up My Items?

Yes, you can collect your order from our office, but:

• You must place your order online first.
• Then, confirm stock availability by calling 01722-187726 before coming.

Some products may not be eligible for self-pickup.

How Do I Track My Order?

Once your order is confirmed and dispatched, we’ll send you a confirmation email or SMS, including tracking information if applicable.

You can also log in to your nobinshop.com account anytime to check your order status.

How Will I Know When My Order is Shipped?

You’ll receive an email or SMS notification as soon as your order has been dispatched. We aim to keep you informed throughout the process to ensure smooth delivery.

Please keep an eye on your calls or messages from the courier for receiving your package.

Need to Change Delivery Details?

If you’ve placed an order and need to update your delivery address:

• Contact us ASAP via phone at 01722-187726 or email.
• If your item hasn’t been shipped yet, we’ll try our best to update it.

🚫 If the item has already been dispatched, unfortunately, we won’t be able to make any changes.

📞 Questions?
We’re here to help! Contact our support team anytime for assistance.